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2020.12.29

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2020.12.30

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#非暴力溝通

非暴力溝通 Nonviolent Communication


簡介 Introduction

非暴力溝通(Nonviolent Communication,簡稱NVC)是由美國心理學家Dr. Marshall Rosenberg基於非暴力及慈悲原則,始創的溝通方式。

NVC提供具體的方法,幫助我們真誠有愛的表達及同理聆聽,促進彼此的連結、理解和關愛,並由衷貢獻所有人的需要。腦神經科學中調節情緒的機制都是非暴力溝通的核心教學: 1)命名情緒(naming emotions)是非常有效的方式去整合頭腦及身心經驗去安頓情緒;2)非暴力溝通支持我們接觸內心身而為人、重要的價值及需要,幫助我們重新賦予經歷新的意義(reframing)以及;3)同理聆聽的練習支持我們陪伴(accompaniment)自己及身邊人。(Peyton, 2017)

非暴力溝通的應用範籌細至給予自己同理心,大至國家衝突。2003年,聯合國教科文組織(UNESCO)將NVC列為全球正式教育和非正式教育領域非暴力解決衝突的最佳實踐之一。應用於戰亂地區的調解外,非暴力溝通近年更加引入至全球各大企業,最著名的是微軟總裁Satya Nadella在內部改革的過程中引入了非暴力溝通,強調同理心的領導力,以及各類新形態的組織如推廣生態村教育的蓋亞教育(Gaia Education) 亦將NVC視為實踐衝突調解機制的重要資源。

Nonviolent Communication (NVC) is a way of communication founded by Dr. Marshall Rosenberg based on the principles of nonviolence and compassion.

NVC gives us concrete, powerful tools for expression and listening with love and authenticity, it also facilitates connection, understanding and care, and it cares for the needs of all. In neuroscience, NVC supports us in naming emotions, which is one of the effective way for our body-mind to integrate and calm our emotions. The way NVC supports us to connect with our values and needs as human also helps reframe our experiences of the world, which is also an important way to regulate our emotions in neuroscience.

In 2003, UNESCO listed NVC as the best practice of nonviolent conflict resolution tool within the field of global formal and informal education. Gaia Education, a global network that facilitates ecovillage education also considers NVC as an important resource to conflict resolution.

作者/Author: 楊芯 Sum Yeung

新聞及政府資訊 News&Government Information

Anders, G. (2014-05-07). Nadella’s bid to fix Microsoft: What Ballmer didn't dare. Forbes.
引文
Abadi, M. (2018-10-08). When CEO Satya Nadella took over Microsoft, he started defusing its toxic culture by handing each of his execs a 15-year-old book by a psychologist. Business Insider.
引文
Lietti, A. (2002). Words are windows: Introduction to nonviolent communication. Best practices of non-violent conflict resolution in and out-of-school: some examples. France: UNESCO.
引文
UNESCO. (2016). Mediation: Prevention tools and conflict resolution.
引文

學術文章 Academic Papers

Museux, A. et al. (2016). Improving interprofessional collaboration: The effect of training in nonviolent communication. Social Work in Health Care, 55(6), 427–439.
引文
Suarez, A. et al. (2014). Freedom project: Nonviolent communication and nindfulness training in prison. SAGE Open, 4(1).
引文

書籍 Books

奧朗傑舒佛. (2020). 正念溝通 : 在衝突、委屈、情緒勒索場景下說出真心話. 台北市: 究竟出版社股份有限公司.
引文
Kashtan, M. (2014). Reweaving our human fabric : Working together to create a nonviolent future. Oakland, CA: Fearless Heart Pubications.
引文
Kashtan, M. (2014). Spinning threads of radical aliveness: Transcending the legacy of separation in our individual lives. Oakland, CA: Fearless Heart Pubications.
引文
Kinyon, J. et al. (2015). From conflict to connection : Transforming difficult conversations into peaceful resolutions. El Sobrante: Global Reach Books.
引文
Peyton, S. (2017). Your resonant self : Guided meditations and exercises to engage your brain’s capacity for healing. New York: W.W. Norton & Company.
引文
Rosenberg, M. (2007). Bringing Peace to the world. Beyond you and me: Inspirations and wisdom for building community. East Meon, Hampshire: Permanent.
引文
Rosenberg, M. (2012). Living nonviolent communication : Practical tools to connect and communicate skillfully in every situation. Boulder, Colorado: Sounds True.
引文
Sofer, O. J. (2018). Say what you mean : A mindful approach to nonviolent communication. Boulder, Colorado: Shambhala Publications.
引文

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